Elements of Knowledge Management Development:
Economic eraStandardisationCustomisationInnovation
Meta-capabilityCo-ordinationDelegationCollaboration
Business modelMarket penetrationMarket segmentationMarket exploration
Growth driverLearning-curve gains and scale economiesKnow-how transfer to new marketsEntrepreneurial empowerment
Organisational modelFunctionalDivisional matrix and networkAlliances, spin-offs and federations
Key assetTangible assetsInformationKnowledge

Principle:

Determines different knowledge management issues in relation to business maturity


Issues:

Business strategy and organisation capabilities


Applications:

To assess and develop knowledge management


Source of Knowledge Management Development

(Miles & Snow, 2000)