Elements of Change Architecture Pyramid:

Vision, Communication, Measurement system, Knowledge Process, Implementation, Capability building


Structures and processes in change management


Vision: strategy forum and conferences, Away-days, creativity activities and idea generation, Strategic analysis techniques, Benchmarking, world class examples

Communication: Cascades, Briefing groups, Town meetings, launch event, e-mail, Away-days, Conferences, Feedback process

Measurement system: VB measures, BS, PM, Development appraisal

Knowledge Process: Knowledge management, reference group, focus group, best practise exchange and benchmark, learning and development

Implementation: Change workshops, task-force, work streams, Pilot/trials, co-ordination, Project plans

Capability building: Competence models, Skills workshops, mentoring, coaching, 180/360 g feedback


Assess how to achieve change

Source of Change Architecture Pyramid:

(Carnall, 2003)